Request for RA must be submitted to KIP within 14 days of the item’s invoice date. After 14 days a 15% restocking charge may apply or the RA may be denied.
Please see the KIP Equipment Warranty for the warranty details and warranty period (90 days). The customer is responsible for all freight and shipping charges.
This RA request must be accompanied by a valid invoice/packing slip number. Please only use one form per KIP invoice/packing slip.
Step 3
A detailed explanation of what is wrong with the component or machine for the return (please include all details).